Standard Production Times
Turnaround is the production time of the product. It starts once the artwork files are meticulously checked and ready to print. If a client asks for a PDF proof or a hard copy proof, the production time does not start until the client approves it.
If your job or proof is approved by noon, printing turnaround starts that same business day. For example, an order that has five-day printing turnaround, and that is approved by 12:00 P.M. EST on Tuesday will be shipped out to you by the end of business day the following Tuesday. Please note that WWW.PRESENTATIONFOLDERS.CA offices are closed Saturdays, Sundays and Holidays. As a result, these days are not considered when calculating printing turnaround time. Besides printing turnaround time does not include shipping transit time, and you should allow additional business days for delivery based on the shipping method you selected.
Printing turnaround time for jobs with approved payment and approved proofs is guaranteed. The remedy for failing to meet a deadline is limited to a refund of any rush charges or a courtesy rush on your next order. Cancellation of an order is not possible once the order has been approved, and all sales are final.
We offer Free Shipping anywhere in Canada.
All shipping is sent via Purolator, UPS, or best available courier. Please, remember that estimated shipping transit time is based on the number of business days in transit and does not include weekends, holidays or the day the package is picked up by the freight company. For instance, a product shipped 2nd day and picked up on a Thursday would be delivered by the end of day Monday.
Shipping transit times vary, and PRESENTATIONFOLDERS.CA doesn’t assume responsibility for delays caused by shipping carriers, weather or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc.